Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Chanis website, seller dashboard, and hosted storefronts (the “Service”), provided by Digital Astoria LLC (“Chanis”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Chanis lets you connect your Instagram account, import your posts as products, customise a storefront, and sell to your customers. We provide the software; you are responsible for the store you run on it.

2. Eligibility & accounts

• You must be at least 18 years old and able to form a binding contract.
• You agree to provide accurate information and to keep your credentials secure.
• You are responsible for all activity under your account.

3. Connecting Instagram

When you connect Instagram, you authorise us to access your own profile and media to operate your store. You represent that you own or are licensed to use the content you import, and that your use of Instagram through the Service complies with Meta’s and Instagram’s terms and policies. We access this data on a read-only basis and never post on your behalf.

4. Your content

You retain ownership of the content you import or create (posts, images, product details, branding). You grant Chanis a non-exclusive, worldwide licence to host, store, reproduce, adapt and display that content solely to operate and provide the Service (for example, to generate product drafts, build your storefront, and display your store to shoppers). This licence ends when you delete the content or close your account, except for content already shared with third parties (e.g. a completed order) or retained as required by law.

5. Acceptable use

You agree not to use the Service to:

• sell unlawful, counterfeit, infringing, or prohibited goods or services;
• infringe anyone’s intellectual property or privacy rights;
• upload malware or attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service;
• misrepresent your identity or your products; or
• violate any applicable law or any third-party platform’s terms (including Meta/Instagram and Stripe).

6. Stores, sales & buyers

You are the merchant of record and seller of the products in your store. You are solely responsible for your product listings, pricing, descriptions, availability, order fulfilment, shipping, customer service, returns, and for collecting and remitting any applicable taxes. Chanis is not a party to the transactions between you and your buyers.

7. Payments & fees

Card payments are processed by Stripe and settle to your own connected Stripe account, subject to Stripe’s terms. Chanis may deduct a platform commission and/or charge subscription fees for use of the Service, as disclosed to you. You are responsible for chargebacks, refunds, and disputes relating to your sales.

8. Intellectual property

The Service, including its software, design and trademarks, is owned by Chanis and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they do not transfer any ownership in the Service to you.

9. Third-party services

The Service integrates third parties such as Instagram/Meta and Stripe. Your use of those integrations is also governed by their respective terms, and we are not responsible for their acts or omissions.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that creates risk or legal exposure. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

11. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

12. Limitation of liability

To the maximum extent permitted by law, Chanis will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues, data or goodwill. Our total liability for any claim relating to the Service will not exceed the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Chanis harmless from claims, losses and expenses arising out of your content, your products, your sales, or your breach of these Terms or of any law or third-party right.

14. Changes

We may update these Terms from time to time. We will update the “Last updated” date and, for material changes, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of State of Wyoming, United States, without regard to its conflict-of-laws rules, and the courts located there will have jurisdiction over any disputes, unless applicable law provides otherwise.

16. Contact

Digital Astoria LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
info@digitalastoria.com

This document is a template tailored to Chanis and provided for convenience. It is not legal advice; please have it reviewed by qualified counsel and complete the bracketed details before publishing.